Whatsapp Helpdesk
A cloud-based multi-tenant SaaS helpdesk platform built with Next.js 16, React 19, and Supabase that enables organizations to manage their WhatsApp customer support operations efficiently. The platform provides real-time chat management, multi-tenant isolation, role-based access control, and seamless WhatsApp Cloud API integration, allowing multiple organizations to operate independently within a single system.
This project is a comprehensive multi-tenant SaaS helpdesk platform designed specifically for WhatsApp-based customer support. It provides a complete solution for organizations to manage their customer interactions through WhatsApp with features including real-time messaging, chat assignment, contact management, user management, and organization-specific settings. The platform ensures strict data isolation between tenants while providing Super Admin capabilities for managing multiple organizations.